Remote Monitoring and Management Tools
Tensor IT can control all of your company’s desktops, laptops and servers off-site using our specialized remote monitoring and management tools. Remote desktop software allows our technicians to connect to a computer in another location, see the desktop and interact with it, as though it’s a local machine. Our team possesses the expertise to troubleshoot any functionality or installation issues with Microsoft Windows, Mac, and third-party applications remotely; not stopping until we have successfully completed the issue at hand. We’ll provide remote assistance with OS configuration changes too, such as adding local users and changing passwords. Furthermore we can demonstrate software or train users when needed.