Detailed Systems Monitoring & Reporting Software

Since we’re actively monitoring your network on a regular basis, we are prepared to react when something does go wrong and can even prevent issues from happening. We’ll provide a monthly report of the workstations that are under service agreement, including their patch levels. This allows you to keep track of your systems’ current status for budgetary and timely refreshing. Our IT experts will monitor your critical systems 24/7/365 and respond immediately to any issues you may have, freeing you up to focus on your core business objectives. Detailed monitoring helps minimize the amount of time your network is down, and gives you a better chance of detecting problems before they happen. If a problem happens to arise, our Network Operations Center (NOC) is immediately aware and will begin working to address the issue.

Our managed service plans come standard with IT Infrastructure features such as: